State Farm® Insurance Agent Alicia Wallace
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
shea c
May 27, 2025
5
out of
5
rating by shea c
"Deborah was very helpful and patient throughout the entire registering process ! Going over careful detail and explain everything."
We responded:
"Hi Lashea! We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! -Alicia"
Jacqueline Dean Scott
May 24, 2025
5
out of
5
rating by Jacqueline Dean Scott
"I had a great experience working with Alicia for my life insurance needs. She was incredibly personable, taking the time to understand my situation and explain everything clearly. Alicia made the entire process feel easy and stress-free. It’s rare to find someone so knowledgeable and genuinely caring in this industry. I wouldn’t hesitate to recommend her to anyone looking for a trustworthy State Farm agent."
We responded:
"Jacqueline, thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. It was more than a pleasure to help you with your life insurance needs. If you ever have any questions or need assistance, we’re here to help! -Alicia"
Tynetta Simpson
May 24, 2025
5
out of
5
rating by Tynetta Simpson
"Working with Alicia was an awesome experience! She was very patient and knowledgeable when I was looking insurance coverage. She helped me make the best decision for my insurance needs for my family. I have multiple policies with State Farm thanks to Ms. Alicia Wallace and her team. I would recommend her for anyone in the market for insurance coverage."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! Tynetta, we look forward to continuing to support your insurance needs. -Alicia "
Hanif Khan
May 23, 2025
5
out of
5
rating by Hanif Khan
"Debora is the best she got me covered thank you"
We responded:
"Hanif, we appreciate your review! We are delighted to know you had a great experience with Deborah at our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! -Alicia"
Vickel Cawthon
May 22, 2025
5
out of
5
rating by Vickel Cawthon
"My experience was exceptional‼️ Kellman was very professional, polite and patient. He made sure my policy; services was providing me only the services I needed and did not try adding additional coverage. I would definitely recommend his office to my family and friends.."
We responded:
"Vickel, we’re thankful for your feedback! It’s our pleasure that Kellman was able to assist you with your insurance needs. If there is anything else we can do to help, please let us know! -Alicia"
Monroe Jackson III (The Real Blue Henry)
May 15, 2025
5
out of
5
rating by Monroe Jackson III (The Real Blue Henry)
"5 Stars – We Truly Felt Like Family Picking up a new policy for State Farm today, we had the absolute pleasure of working with Leanne Peake at Alicia Wallace’s office—and I can honestly say she is the most wonderful agent I’ve ever worked with. We needed coverage for our second home, and after facing frustration and red tape with other companies, Leanne made everything simple and stress-free. She walked us through the process with genuine care, clear communication, and a personal touch that made us feel like more than just clients—she made us feel like family. Thanks to her, we now have the peace of mind that our home (and all the hard work we've put into renovating it) is fully protected. If anything were to happen, we know we’re covered and supported. I didn’t receive a formal survey to leave a recommendation, but I’m taking the time to do it here because Leanne absolutely deserves it. 5 stars all the way! The experience was outstanding. Thank you, Leanne!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with Leanne at our State Farm office. If you ever have any questions or need assistance, we’re here to help! -Alicia "
Sarah Moran
April 25, 2025
5
out of
5
rating by Sarah Moran
"Deborah was great and very kind. She also saved me so much money on my insurance needs. Highly recommend!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Britney
April 18, 2025
4
out of
5
rating by Britney
"She really helped me out ! highly recommend"
We responded:
"We appreciate your review! We’re striving to improve and love to hear any suggestions you have for how we can earn that fifth star! Thank you for choosing State Farm for your insurance needs! -Alicia"
P Ca
April 15, 2025
5
out of
5
rating by P Ca
"I had a good experience here. Deborah made the experience simple and easy and explained everything so I was getting exactly what I wanted and needed!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! -Alicia"
Latyna Harmon
March 11, 2025
5
out of
5
rating by Latyna Harmon
"I spoke to Ms. Deborah about setting up auto issuance. She was pleasant and helped me get a plan that was better for my budget."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! -Alicia"
rwoghiren
February 26, 2025
5
out of
5
rating by rwoghiren
"I've never had a better time insurance shopping until today. I could tell my budget was really taken into consideration as every which way to help me save was considered. My only regret is I didn't sign up with them sooner. Amazing experience and I'm grateful for the help. Absolutely recommend them."
We responded:
"Thank you for the fantastic five-star review. We sincerely appreciate your support and look forward to serving you again soon! -Alicia"
Anna
February 21, 2025
5
out of
5
rating by Anna
"Great service!"
We responded:
"Thank you very much for giving our team a 5-star rating. We're thrilled to know we provided you with a pleasant insurance experience! If you have any questions or need further assistance, please feel free to reach out. - Alicia "
Marc Gunn
February 10, 2025
1
out of
5
rating by Marc Gunn
"I had glowing review here last year when I signed up. Why was it glowing? Because after getting a lower rate, they asked me for a good review. I felt obliged. But one year later, they canceled my insurance. They said they gave me warning about this. I found out a month before it was to happen. I contacted my rep over there. The customer service was terrible. I had two weeks to respond. In one week I even fix one of the things they said need fixing. But they didn’t properly explain the other one. Then my representative did not reply to any emails. She seems to have lost my information. I almost feel obliged to going back to my last insurance company who also hated. Which one is worse? Right now I think this one is."
We responded:
"Marc, we're truly sorry to hear about your experience and understand your frustration. We want to make things right, so please reach out to our office directly so we can address the issues and work towards a resolution for you. We're committed to providing the best service and would appreciate the opportunity to resolve this matter. -Alicia"
Tarun Kolluri
November 19, 2024
5
out of
5
rating by Tarun Kolluri
"She is great at what she does and had a lot of patience!!!!"
We responded:
"Thank you so much for your kind words, Tarun! I'm thrilled to hear that you had a positive experience and felt well-supported throughout. Your feedback means a lot, and we’re grateful for the opportunity to work with you! -Alicia"
Myrene Williams
October 31, 2024
5
out of
5
rating by Myrene Williams
"State Farm Ms. Deborah L Roland is an amazing woman. When I tell you she help me save money on my auto insurance. I drop long time insurance Liberty Biberty real quick no more jacking up rates on me. I can truly breathe and save money. Thank you Ms. Deborah L Roland you are a god sent. ❤️❤️"
We responded:
"Thank you so much for your kind words, Myrene! I’m thrilled to hear that Deborah was able to help you save and provide you with peace of mind. Your satisfaction means the world to us, and we’re grateful to have you as a part of our State Farm family! -Alicia Happy Halloween! 👻 "
Acacia Salisbury
October 30, 2024
5
out of
5
rating by Acacia Salisbury
"Kelsey was a huge help this morning. I was able to quickly get my renters insurance updated this morning for my last minute move."
Carlos Miller
October 21, 2024
5
out of
5
rating by Carlos Miller
"Deborah always provides excellent service with a wonderful attitude! Thank you, you're the best!"
We responded:
"Hi Carlos! I'm very glad that you had a wonderful experience. If there is anything that we can do for you, please let us know!"
Aundria Benjamin
October 17, 2024
5
out of
5
rating by Aundria Benjamin
"Ms. Deborah was very helpful and changing companies was really smooth."
Danielle Virden
October 11, 2024
5
out of
5
rating by Danielle Virden
"I want to send a special thank you to Ms. Deborah, who really made it easy for me to get coverage/policy. She not only showed exemplary customer service, but really went out her way to make me be heard. That really goes along way, especially in customer service. Thank you again. Anyone who gets serviced with Alicia Wallace agency office will not be disappointed!"
We responded:
"Thank you so much for your kind words, Danielle! We’re thrilled to hear that Ms. Deborah provided you with such excellent service and made the process seamless for you. Your recommendation means a lot to us, and we’re here to help anytime you need assistance! -Alicia "
Lisa Bastin
September 28, 2024
5
out of
5
rating by Lisa Bastin
"So far, so good! Attentive, personalized service. I’m glad to have made the switch to this State Farm agent!"
We responded:
"Thanks for the feedback, Lisa! I'm glad to hear that you have had a positive experience working with our team. If there is anything else we can help you with, please let us know. We are happy to help! - Alicia"
Lynn Smalls
September 24, 2024
5
out of
5
rating by Lynn Smalls
"Very professional and polite ! Got the job done quick and efficient !!"
We responded:
"Thanks for the fantastic review, Lynn! I am thrilled to hear that our team was able to assist you quickly and efficiently. If we can help you with anything else, let us know. We are happy to help! - Alicia "
Wayne Stewart
September 19, 2024
5
out of
5
rating by Wayne Stewart
"Deborah was extremely helpful setting me up with car + renters insurance. I would HIGHLY recommend Alicia Wallace State farm insurance group to anyone who is in need of quality insurance services. Thank you all again!"
We responded:
"Thank you for the wonderful feedback, Wayne! I am thrilled to hear that Deborah was helpful in getting you auto and renters' insurance. If there is anything else our team can help you with, let us know. -Alicia"
David Smith
September 18, 2024
5
out of
5
rating by David Smith
"I’m very satisfied on everything team Wallace has done for my family. Thank you!"
We responded:
"David, we are so happy to hear you are satisfied with the service our team has provided you with! We appreciate the five stars and welcome you to stop by if there is anything else our team can be of assistance with. - Alicia "
Antara Mazumder
September 18, 2024
5
out of
5
rating by Antara Mazumder
"She is extremely patient to get the work done; she is very generous for meeting the customer’s necessity."
We responded:
"Antara, thank you so much for the fantastic feedback! I am thrilled to hear that you have enjoyed working with my team and me. If there is anything else we can help you with, please don't hesitate to reach out. We are happy to help! - Alicia "
Roger Kodjo
September 6, 2024
5
out of
5
rating by Roger Kodjo
"Responsive, informed, warm, Nile Stewart is the BEST Agent !!!"
We responded:
"Thanks for the positive feedback, Roger! I am thrilled to hear that you have had a wonderful experience working with Nile. Please don't hesitate to reach if there is anything else we can help you with. - Alicia "