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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Chuck Taylor (Chief)

September 8, 2025

5  out of  5
rating by Chuck Taylor (Chief)
"Very cordial and Smart, spoke to her this morning and afternoon, name correction got handled with no troubles. 5stars agent!!"
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Morgan Woods

September 4, 2025

5  out of  5
rating by Morgan Woods
"Today I had the pleasure of speaking with Aiden and he was AMAZING! He’s literally the epitome of GREAT customer service! Not only was he extremely pleasant and polite, but he was very knowledgeable and tended to my personal needs when selecting the best insurance policy for me. If possible, I definitely recommend requesting him for all of your insurance needs."
We responded:
"Hi Morgan, we’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! -Alicia Wallace"
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Kiyema Stocks

August 27, 2025

5  out of  5
rating by Kiyema Stocks
"I’ve had an amazing experience working with Leanna as my car insurance agent. She is incredibly knowledgeable, professional, and always goes above and beyond to make sure I have the coverage that fits my needs and budget. Leanna takes the time to explain everything clearly and is always quick to respond whenever I have questions or need to make changes. It’s rare to find someone so reliable, relatable, patient, and genuinely caring about her clients. I highly recommend Leanna to anyone looking for a trustworthy and dedicated insurance agent. She makes the entire process smooth and stress-free!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Gale Jordan

August 18, 2025

5  out of  5
rating by Gale Jordan
"We really enjoyed working with Leanne Peale regarding my home and auto insurance. She was very personable and laid out my options in a clear, organized manner.. I did not make my decision to add State Farm immediately , but I quickly came back to her with a clear understanding and a feeling of security when I told her I would love to proceed with steps to make State Farm mu insurance for home and car. Thank you so much Leanne,"
We responded:
"Gale, we’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! -Alicia"
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Corey Meyer

August 16, 2025

1  out of  5
rating by Corey Meyer
"Alicia was an extremely unhelpful agent. She allowed for my renters insurance plan to auto renew after I had asked her office to not renew my plan and then failed to respond to four emails asking for assistance in canceling the the policy that should have never renewed in the first place. I was finally able to get in contact with her office through the phone where they promised to cancel the policy however they never followed through with the cancellation. Overall Alicia and her team were very unhelpful and unresponsive in dealing with this issue."
We responded:
"Thank you for taking the time to leave us a review. We apologize for any frustration or inconvenience you’ve experienced on your insurance journey. Your feedback is important to us, and we would appreciate the chance to work with you to resolve the issue. Please contact us at your earliest convenience."
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Patrick Anderson, Jr

August 15, 2025

5  out of  5
rating by Patrick Anderson, Jr
"I have longed for a SF Agency that treats me more than just an another customer to their portfolio. This by far has been one of my greatest insurance experiences. I’ve been with most of the big names of insurance but this has been a great partnership and I’d def recommend Alicia Wallace SF Agency to my friends. ❤️💯"
We responded:
"Patrick, we appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! -Alicia"
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Natalie Cody

August 4, 2025

5  out of  5
rating by Natalie Cody
"Aiden assisted me and he was patient, knowledgeable, and very professional. He covered all the details and because there were significant savings I initiated a new policy. Very pleased"
We responded:
"Natalie, we’re honored by your positive feedback when working with Aiden! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! -Alicia"
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Katherine Wang

July 28, 2025

5  out of  5
rating by Katherine Wang
"super helpful and quick with getting back to you and following up on things"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! -Alicia"
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Desire' Gaston

July 25, 2025

5  out of  5
rating by Desire' Gaston
"Aiden was awesome and assisted me in purchasing my home owner’s insurance. As a first time home buyer, I felt supported and Aiden guided me through every detail of every step in choosing the correct plan!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with Aiden; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. -Alicia"
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Lisa Thompson

July 24, 2025

5  out of  5
rating by Lisa Thompson
"Deborah was a wonderful help when I was looking for home insurance. She clearly stated all of the policy terms and we had a good chat about the discount I would get if I signed up for health insurance. I highly recommend Alicia Wallace and her State Farm team."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with Deborah. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! -Alicia"
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Diamond Pizarro

July 2, 2025

5  out of  5
rating by Diamond Pizarro
"Ms. Debbie is amazing she was so kind and worked fast. She needs a raise"
We responded:
"Thank you for reviewing our State Farm office, Diamond! We’re thrilled to know you had a positive experience with Deborah; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. -Alicia"
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beth pfister

June 30, 2025

5  out of  5
rating by beth pfister
"I worked with Leanne Peake to secure renters insurance for my daughter. Leanne has been the best part of this moving process us. She made it quick, easy, and accurate. Leanne was also VERY responsive to both emails and calls. Highly recommend! Thank you Leanne and tell Alicia she has a good one on her team. :-)"
We responded:
"Hi Beth! Thank you for your 5-star review! We absolutely love Leanne! My State Farm team and I are happy to be your good neighbor! -Alicia"
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Cameron Callahan

June 17, 2025

5  out of  5
rating by Cameron Callahan
"Excellent agency. Thank you to Ms. Deborah for understanding my personal situation and working with me to establish coverage for my vehicle. Ms. Deborah listened, executed, and got the job done in an efficient manner. Ms. Wallace's agency has got it right. Top notch customer service."
We responded:
"Hi Aniesha! Thank you for taking the time to share your thoughts regarding Ms. Deborah! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! -Alicia "
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Jean Bing

June 11, 2025

5  out of  5
rating by Jean Bing
"TALKED WITH LEANNE PEAKE TODAY AND SHE RESEARCHED A PROBLEM FROM 2022 AND PROVIDED A SOLUTION TO THE PROBLEM VERY FAST! GREAT CUSTOMER SERVICE. THANKS"
We responded:
"Thank you for your 5-star review for Leanne! My State Farm team and I are happy to be your good neighbor! -Alicia"
Profile photo of Andrew Dyer, Jr.

Andrew Dyer, Jr.

June 3, 2025

5  out of  5
rating by Andrew Dyer, Jr.
"I love Alicia Wallace’s State Farm Agency. Whenever I have insurance needs, I call Alicia’s office. Kellman Redman actually initially referred me to Alicia’s office and I have been working with them both for many years now. Kellman is a knowledgeable, professional and most importantly, kind agent. You would be blessed to experience working with Kellman and Alicia."
We responded:
"Andrew, we love you and we’re thankful for your feedback! We are so happy that Kellman took such great care of you. It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! -Alicia"
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KAY baby

May 30, 2025

5  out of  5
rating by KAY baby
"Working with Debohra was a good experience. She was very knowledgeable and professional while assisting me to find insurance coverage. She helped me to find the best insurance for my needs."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. If you ever need anything, please let us know! -Alicia "
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shea c

May 27, 2025

5  out of  5
rating by shea c
"Deborah was very helpful and patient throughout the entire registering process ! Going over careful detail and explain everything."
We responded:
"Hi Lashea! We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! -Alicia"
Profile photo of Jacqueline Dean

Jacqueline Dean

May 24, 2025

5  out of  5
rating by Jacqueline Dean
"I had a great experience working with Alicia for my life insurance needs. She was incredibly personable, taking the time to understand my situation and explain everything clearly. Alicia made the entire process feel easy and stress-free. It’s rare to find someone so knowledgeable and genuinely caring in this industry. I wouldn’t hesitate to recommend her to anyone looking for a trustworthy State Farm agent."
We responded:
"Jacqueline, thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. It was more than a pleasure to help you with your life insurance needs. If you ever have any questions or need assistance, we’re here to help! -Alicia"
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Tynetta Simpson

May 24, 2025

5  out of  5
rating by Tynetta Simpson
"Working with Alicia was an awesome experience! She was very patient and knowledgeable when I was looking insurance coverage. She helped me make the best decision for my insurance needs for my family. I have multiple policies with State Farm thanks to Ms. Alicia Wallace and her team. I would recommend her for anyone in the market for insurance coverage."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! Tynetta, we look forward to continuing to support your insurance needs. -Alicia "
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Hanif Khan

May 23, 2025

5  out of  5
rating by Hanif Khan
"Debora is the best she got me covered thank you"
We responded:
"Hanif, we appreciate your review! We are delighted to know you had a great experience with Deborah at our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! -Alicia"
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Vickel Cawthon

May 22, 2025

5  out of  5
rating by Vickel Cawthon
"My experience was exceptional‼️ Kellman was very professional, polite and patient. He made sure my policy; services was providing me only the services I needed and did not try adding additional coverage. I would definitely recommend his office to my family and friends.."
We responded:
"Vickel, we’re thankful for your feedback! It’s our pleasure that Kellman was able to assist you with your insurance needs. If there is anything else we can do to help, please let us know! -Alicia"
Profile photo of Monroe Jackson III (The Real Blue Henry)

Monroe Jackson III (The Real Blue Henry)

May 15, 2025

5  out of  5
rating by Monroe Jackson III (The Real Blue Henry)
"5 Stars – We Truly Felt Like Family Picking up a new policy for State Farm today, we had the absolute pleasure of working with Leanne Peake at Alicia Wallace’s office—and I can honestly say she is the most wonderful agent I’ve ever worked with. We needed coverage for our second home, and after facing frustration and red tape with other companies, Leanne made everything simple and stress-free. She walked us through the process with genuine care, clear communication, and a personal touch that made us feel like more than just clients—she made us feel like family. Thanks to her, we now have the peace of mind that our home (and all the hard work we've put into renovating it) is fully protected. If anything were to happen, we know we’re covered and supported. I didn’t receive a formal survey to leave a recommendation, but I’m taking the time to do it here because Leanne absolutely deserves it. 5 stars all the way! The experience was outstanding. Thank you, Leanne!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with Leanne at our State Farm office. If you ever have any questions or need assistance, we’re here to help! -Alicia "
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Sarah Moran

April 25, 2025

5  out of  5
rating by Sarah Moran
"Deborah was great and very kind. She also saved me so much money on my insurance needs. Highly recommend!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Britney

April 18, 2025

4  out of  5
rating by Britney
"She really helped me out ! highly recommend"
We responded:
"We appreciate your review! We’re striving to improve and love to hear any suggestions you have for how we can earn that fifth star! Thank you for choosing State Farm for your insurance needs! -Alicia"
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P Ca

April 15, 2025

5  out of  5
rating by P Ca
"I had a good experience here. Deborah made the experience simple and easy and explained everything so I was getting exactly what I wanted and needed!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! -Alicia"