State Farm® Insurance Agent Alicia Wallace
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Myrene Williams
October 31, 2024
5
out of
5
rating by Myrene Williams
"State Farm Ms. Deborah L Roland is an amazing woman. When I tell you she help me save money on my auto insurance. I drop long time insurance Liberty Biberty real quick no more jacking up rates on me. I can truly breathe and save money. Thank you Ms. Deborah L Roland you are a god sent. ❤️❤️"
We responded:
"Thank you so much for your kind words, Myrene! I’m thrilled to hear that Deborah was able to help you save and provide you with peace of mind. Your satisfaction means the world to us, and we’re grateful to have you as a part of our State Farm family! -Alicia Happy Halloween! 👻 "
Acacia Salisbury
October 30, 2024
5
out of
5
rating by Acacia Salisbury
"Kelsey was a huge help this morning. I was able to quickly get my renters insurance updated this morning for my last minute move."
Carlos Miller
October 21, 2024
5
out of
5
rating by Carlos Miller
"Deborah always provides excellent service with a wonderful attitude! Thank you, you're the best!"
We responded:
"Hi Carlos! I'm very glad that you had a wonderful experience. If there is anything that we can do for you, please let us know!"
Aundria Benjamin
October 17, 2024
5
out of
5
rating by Aundria Benjamin
"Ms. Deborah was very helpful and changing companies was really smooth."
Danielle Virden
October 11, 2024
5
out of
5
rating by Danielle Virden
"I want to send a special thank you to Ms. Deborah, who really made it easy for me to get coverage/policy. She not only showed exemplary customer service, but really went out her way to make me be heard. That really goes along way, especially in customer service. Thank you again. Anyone who gets serviced with Alicia Wallace agency office will not be disappointed!"
We responded:
"Thank you so much for your kind words, Danielle! We’re thrilled to hear that Ms. Deborah provided you with such excellent service and made the process seamless for you. Your recommendation means a lot to us, and we’re here to help anytime you need assistance! -Alicia "
Lisa Bastin
September 28, 2024
5
out of
5
rating by Lisa Bastin
"So far, so good! Attentive, personalized service. I’m glad to have made the switch to this State Farm agent!"
We responded:
"Thanks for the feedback, Lisa! I'm glad to hear that you have had a positive experience working with our team. If there is anything else we can help you with, please let us know. We are happy to help! - Alicia"
Lynn Smalls
September 24, 2024
5
out of
5
rating by Lynn Smalls
"Very professional and polite ! Got the job done quick and efficient !!"
We responded:
"Thanks for the fantastic review, Lynn! I am thrilled to hear that our team was able to assist you quickly and efficiently. If we can help you with anything else, let us know. We are happy to help! - Alicia "
Wayne Stewart
September 19, 2024
5
out of
5
rating by Wayne Stewart
"Deborah was extremely helpful setting me up with car + renters insurance. I would HIGHLY recommend Alicia Wallace State farm insurance group to anyone who is in need of quality insurance services. Thank you all again!"
We responded:
"Thank you for the wonderful feedback, Wayne! I am thrilled to hear that Deborah was helpful in getting you auto and renters' insurance. If there is anything else our team can help you with, let us know. -Alicia"
David Smith
September 18, 2024
5
out of
5
rating by David Smith
"I’m very satisfied on everything team Wallace has done for my family. Thank you!"
We responded:
"David, we are so happy to hear you are satisfied with the service our team has provided you with! We appreciate the five stars and welcome you to stop by if there is anything else our team can be of assistance with. - Alicia "
Antara Mazumder
September 18, 2024
5
out of
5
rating by Antara Mazumder
"She is extremely patient to get the work done; she is very generous for meeting the customer’s necessity."
We responded:
"Antara, thank you so much for the fantastic feedback! I am thrilled to hear that you have enjoyed working with my team and me. If there is anything else we can help you with, please don't hesitate to reach out. We are happy to help! - Alicia "
Roger Kodjo
September 6, 2024
5
out of
5
rating by Roger Kodjo
"Responsive, informed, warm, Nile Stewart is the BEST Agent !!!"
We responded:
"Thanks for the positive feedback, Roger! I am thrilled to hear that you have had a wonderful experience working with Nile. Please don't hesitate to reach if there is anything else we can help you with. - Alicia "
Kyle
August 27, 2024
5
out of
5
rating by Kyle
"I wish State Farm as an entity had not raised my prices so much, but Nile Stewart as an employee was incredibly kind and personable and helpful to me, could not have asked for a better person to assist me."
We responded:
"Thank you for the feedback, Kyle! I am glad to hear Nile has been enjoyable to work with. Please feel free to stop by or call if there is anything else you need assistance with. We are happy to help! - Alicia "
Ginette Craig
August 21, 2024
5
out of
5
rating by Ginette Craig
"Nile has been the representative I have been working with, lately. She’s been terrific, going the extra mile to check my current coverage needs. I needed coverage for loss stated by the condo association. Nile check on this immediately with the underwriters. She was prompt at calling me with updates, as well as emailing the current policy to me. Nile, everything is acceptable with the association. Thank you so much! I am so grateful I was able to stay with State Farm. Nile, keep up the good work. I’m a satisfied customer! Ms. Ginette Craig"
We responded:
"Thank you, Ginette, for your wonderful review and for the high praise of Nile! I’m thrilled to hear that she has gone above and beyond to assist you with you insurance needs and make this experience a positive one. We’ll make sure to pass this feedback along to her. We greatly appreciate your review and are so glad to hear that you’re a satisfied customer! -Alicia"
Annette Burris
August 16, 2024
5
out of
5
rating by Annette Burris
"Deborah helped me get my insurance policy changed after moving to Georgia. Everything was taken care of in the same afternoon. Great service!"
We responded:
"Thank you so much, Annette, for taking the time to leave us this feedback. Customers like you inspire our team to continue servicing the Good Neighbors of Decatur, GA. Please let us know if you have questions or require more coverage. We are here for you! -Alicia"
Barbara Cortes
August 15, 2024
5
out of
5
rating by Barbara Cortes
"I had Kelsey Henderson assist me in setting up rental insurance. They were very helpful in assisting me and answering any questions I had. They even made sure to follow up with me- I would recommend going to them for your insurance needs! It’s worth the try with the great customer service :)"
We responded:
"Barbara, we can’t thank you enough for taking the time to leave us this review and 5-star rating. I will certainly pass this along to Kelsey. My team and I make communication and customer service top priorities. Please let us know if you have questions about your coverage. - Alicia"
Iola Crook
August 14, 2024
5
out of
5
rating by Iola Crook
"Hey, If you’re seeking an Awesome insurance agent, Alicia Wallace’s State Farm agency is the one. Professionalism and Great Customer Service continually. Ask for Deborah who will provide you with what you need."
We responded:
"Hi Iola! Thank you for the awesome review! We truly appreciate you for being a longtime supporter of Alicia Wallace State Farm! "
Pooja Patel
August 5, 2024
5
out of
5
rating by Pooja Patel
"Spoke with Kelsey about getting renter’s insurance. He was very kind and patient with me and answered all and any questions I had :)"
We responded:
"Thank you so much for the awesome review! Kelsey prides himself on providing an awesome experience. We hope to see you soon!"
ROLANDA BURNEY
July 31, 2024
5
out of
5
rating by ROLANDA BURNEY
"Deborah was wonderful helping me transition to Georgia and get coverage for my vehicle. She was patient while I shopped around and once I chose State Farm she quickly and efficiently processed my paperwork."
We responded:
"Hi Rolanda! Thanks so much for the wonderful review. I’m so glad that Deborah made the process seamless for you. Welcome to the family! "
Rickie Lockhart
July 30, 2024
5
out of
5
rating by Rickie Lockhart
"I had a pleasant visit with a young lady by the name of Nile , she took her time with me and she explain everything to me"
We responded:
"Hi Rickie, thank you for your 5 star review! I’m beyond excited that you had a pleasant experience with Nile, she definitely aims to please."
Shannon Murphy
July 26, 2024
5
out of
5
rating by Shannon Murphy
"Amazing customer service. Professional and kind!"
We responded:
"Hi Shannon, thanks for the wonderful review and kind words! We look forward to serving you in the future. "
Brande Gilbert
July 25, 2024
5
out of
5
rating by Brande Gilbert
"Alicia contacted me directly to address a request I had. Everything was straightened out and I also got a call from Nile who provided great service and answered all my questions. I feel cared for and acknowledged and I can’t thank you both enough."
We responded:
"Hi Brandie, we truly appreciate you providing us with the opportunity to correct the issue! Nile enjoys providing the best possible experience. "
Alasiah Bledsoe
July 22, 2024
5
out of
5
rating by Alasiah Bledsoe
"Very nice talk and process was very easy"
We responded:
"Alasiah, thanks for the 5 star review! Hopefully, we will see you soon. Enjoy your summer travels! "
史海巍
July 17, 2024
5
out of
5
rating by 史海巍
"Nile Stewart is awesome!"
We responded:
"Hello! Thank you for the wonderful review! Nile is always a pleasure."
Neekisia Jackson
July 9, 2024
5
out of
5
rating by Neekisia Jackson
"Nile was wonderful with helping me during a semi- distressing period. She answered all my questions and was able to get me answers with the swiftness."
We responded:
"Thanks Neekisia for the wonderful review! Nile truly prides herself with providing excellent service. We are looking forward to working with you in the future. "
Brown Skin Girl
June 24, 2024
5
out of
5
rating by Brown Skin Girl
"After being with another company for over 8 years I had to switch due to the ridiculous increase. I reached out to this office and Ms. Deborah was nothing short of amazing! She was very patient and got my policy started with me paying under what I thought it would be. I’m proud to say as of 06/24/24 I’m insured by State Farm!"
We responded:
"Hello! Thank you so much for your sincere words. We are so grateful to hear it. We look forward to working with you again in the future for all of your insurance needs! "