State Farm® Insurance Agent Alicia Wallace

"I am canceling my policy due to this agent. I have called the customer service line and the office directly. She has been left several messages and lady at the front desk told me she’s give me a call right back. Not only have I not received a call back, I haven’t gotten an email back."

"Very nice talk and process was very easy"

"Nile Stewart is awesome!"

"Nile was wonderful with helping me during a semi- distressing period. She answered all my questions and was able to get me answers with the swiftness."

"After being with another company for over 8 years I had to switch due to the ridiculous increase. I reached out to this office and Ms. Deborah was nothing short of amazing! She was very patient and got my policy started with me paying under what I thought it would be. I’m proud to say as of 06/24/24 I’m insured by State Farm!"

"Ms Alicia made it her best interest to make sure I get the best quote . Very respectful and passionate about making her clients feel good about joining her State Farm family. If she wasn’t available when I reached out her assistance was very helpful they all work hand in hand . Thanks and keep up the good work!!!"

"Great team that made switching over insurance to the state of Georgia super fast and easy. Thanks Deborah!"

"Nile has been excellent in helping us . She is professional, polite, knowledgeable and a great member of the team !"

"Deborah was extremely nice, patient and professional."

"I just recently moved into my first apartment and Deborah has been so helpful."

"We love this agent , she handles my personal stuff car, home , etc and handles my local business Still Hot Yoga in Decatur she’s incredibly helpful and personable! Easy to communicate overall a great agent"

"Thank you Alicia and Deborah for all the gracious help and kindness you provided in transitioning my policy from one stste to another. You softened the unexpected, unpleasant details of severe, increased cost (simply because of location!!!) with guidance and empathy. For showing the human aspect of what could have been a cold business transaction, I thank you."

"Had a great experience. Kelsey was kind, friendly, helpful, and got help when he didn't have all the answers. And the rates are literally a third of USAA. Worth the change right there. Not seeing any hidden fees either. So that's a huge plus. Love it!"

"Getting insurance at a great value has never been so easy. From start to finish the process was completely flawless."

"Deborah provided excellent service and provided me with a great quote. I would definitely recommend!"

"I’ve been with this agency and today the receptionist was very nice and wished me a splendid day. That did make my day better and then Kelsey Henderson was very professional and got my policy together quick. Thank you guys ✊🏾 #HappyBlackHistoryMonth"

"Deborah helped me get new insurance quickly. I like that i have someone I can call her with questions, not just a customer service helpdesk."

"Deborah was a pleasure to work with. Very professional, kind and patient. Answered all of our questions and was able to get us the best quote possible. Highly recommended."

"I highly recommend Deborah , she answered all of my questions and got me squared away . Also went above and beyond to follow up with me to make sure I was satisfied and ok with everything"

"Very poor service!!! Bad response time… employees are unable to get quotes in a competent and timely manner. Main agent is never available! Beware inaccurate information is given and very unprofessional just hiring old ladies to occupy the time! Run buyers beware!!"

"I've been with State Farm for years and couldn't ask for a better Insurance Company Thanks Deborah your the best"

"I was interested in a quote from State Farm and was immediately called back from Deborah. She provided great info, offered some discounts available, very patient and made things happen very quickly over the phone. I am very excited with my new policy thru State Farm and very happy I chose this agency. Thanks Deborah. I will definitely recommend!"

"Deborah got me set up quick. I was at work and my renters insurance needed switched to my new place immediately or I wouldn’t be able to move in. She set it up fast and sent me my declaration so there was no delay in my move in date. Thanks Deborah!"

"Akeria’s Smith is reliable and efficient. Keep up the great work dear."