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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...


November 9, 2023

5  out of  5 rating by Sola
"Working with Deborah was a wonderful experience. She was patient and helped me figure out the best coverage for my needs."

Teri Williams

October 30, 2023

5  out of  5 rating by Teri Williams
"I've been with State Farm for years and couldn't ask for a better Insurance Company Thanks Deborah your the best"

DJ DeCal

October 30, 2023

5  out of  5 rating by DJ DeCal
"I was interested in a quote from State Farm and was immediately called back from Deborah. She provided great info, offered some discounts available, very patient and made things happen very quickly over the phone. I am very excited with my new policy thru State Farm and very happy I chose this agency. Thanks Deborah. I will definitely recommend!"

Cassandra Deneen

October 28, 2023

5  out of  5 rating by Cassandra Deneen
"Deborah got me set up quick. I was at work and my renters insurance needed switched to my new place immediately or I wouldn’t be able to move in. She set it up fast and sent me my declaration so there was no delay in my move in date. Thanks Deborah!"

UnstuckWith Vee

October 24, 2023

5  out of  5 rating by UnstuckWith Vee
"Deborah is always polite and gives the best deals on being insured. I'd recommend them to anyone looking for affordable rates"

Shavani Williams

October 24, 2023

5  out of  5 rating by Shavani Williams
"Akeria’s Smith is reliable and efficient. Keep up the great work dear."

Virginia Lofton

October 18, 2023

5  out of  5 rating by Virginia Lofton
"Mrs. Deborah and the entire team for the Alicia Wallace State Farm Insurance Office are absolutely great. They were accommodating and understanding of what I needed in an Insurance policy. They don't work around you, they work with you and I appreciate that type of service."


October 18, 2023

5  out of  5 rating by Y W
"Akeria was very helpful in quickly giving me a quote and explaining all of the details of rental insurance. She made the process very easy and i really appreciated her professionalism during a very busy time."

Donny Walden

October 17, 2023

5  out of  5 rating by Donny Walden
"Deborah was, and is, my agent. She is always very professional and has never disappointed me. She takes the initiative in forever striving to get me the best service at the most reasonable rates. All the agents are friendly, courteous, knowledgeable and patient with you allowing an easy, smooth transaction when dealing with State Farm. If you are ever interested in the need of insurance, try Alicia Wallace's agency for the good old family feel. You are important here."

logan “kent” Gerig

October 15, 2023

5  out of  5 rating by logan “kent” Gerig
"Akeria was my agent that assisted me and made the process seamless. It was my first time purchasing car insurance, and I am glad I made the right decision!"


October 4, 2023

1  out of  5 rating by A
"It wouldn't kill your employees to do the bare minimum of reaching out to people when payments haven't been made???? Some of us might have some crazy stuff going on so once again finding out that my insurance has been dropped without even a phone call or an email is very nice. You guys make State farm look so bad because you're so incompetent at your job. Must be so hard to sit at a desk all day you people are pathetic"

Brad Andersen

September 26, 2023

5  out of  5 rating by Brad Andersen
"I switched from my old carrier to state farm and I worked with Akeria. She was very knowledgable and helped me customize my home owners insurance to meet my needs. She was very helpful, polite, and professional."

Vibeke Booterbaugh

September 24, 2023

5  out of  5 rating by Vibeke Booterbaugh
"They are very responsive, and saved me $100 per month for the same coverage I was getting from Geico!! Great service, great rates."

Kali Taylor

September 18, 2023

5  out of  5 rating by Kali Taylor
"Akiria has fantastic customer service and she was great to work with I hope I spelled her name right if not my apologies"

Rendy Mathews

September 13, 2023

5  out of  5 rating by Rendy Mathews
"The Agent is extremely responsive and helped me find discounts that I had no idea were available. I was happy to find someone so helpful."


September 12, 2023

5  out of  5 rating by alivia
"Akeria was great and very knowledgeable! She provided excellent service! Thank you again Akeria!"


September 11, 2023

5  out of  5 rating by ChitChatDiva1
"It’s been a pleasure working with Deborah over the years. Her voice is pleasant and she’s very knowledgeable on all the products offered. I love my Statefarm family."

Cassandra Adams

September 6, 2023

5  out of  5 rating by Cassandra Adams
"Deborah was the agent who provided service to me. She was very professional and made sure that all my needs were met."

Lydia Scoffield

August 17, 2023

5  out of  5 rating by Lydia Scoffield
"Excellent customer service!"

rudolph hammitt

July 24, 2023

5  out of  5 rating by rudolph hammitt
"Alicia Wallace has been a rock for all my insurance needs whatever they may be. I’m a local disc jockey and needed to be insured and bonded for a major gig that I was pursuing. At the drop of a hat and last minute they were able to handle this process as smoothly as possible. I know that they always are looking out for what’s best for me."

Janaya Couture

July 20, 2023

5  out of  5 rating by Janaya Couture
"I’ve had a pleasure working with akeria ! She was very knowledgeable answered all the questions I had & got my life insurance policy started with no problem , she’s very respectful & professional!! i highly recommend akeria smith & will definitely be referring more over to her"

Candace Curtis

July 17, 2023

5  out of  5 rating by Candace Curtis
"I have had very positive experiences working with several different individuals at this agency over the last year and would recommend to friends. Recently moved and had no difficulties adjusting/switching policies which was a lot of help!"

LaShawnda Liphford

July 14, 2023

5  out of  5 rating by LaShawnda Liphford
"Ms Deborah was amazing she made it easy to get car insurance and renters insurance. Big shout out to her I want to thank you for assisting me with getting insurance."

Curtisa Mosley

July 6, 2023

5  out of  5 rating by Curtisa Mosley
"Enjoyed talking with A’keria !! She has such a lovely personality. I look forward to working with her in the future. She has great things in store for her!"

Mary L

July 3, 2023

5  out of  5 rating by Mary L
"I received kind, efficient help from Deborah today when I called to update a policy. I have received excellent service from this State Farm office. Highly recommend."